Target (Bolingbrook, Il) Review

Target (Bolingbrook, Il) Review

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Guest Service - Employee Service


I recently called the Bolingbrook, IL Target Store and was fortunate to talk to C.J. in Electronics.  He was so helpful and polite. It was a pleasure to find that kind of service and customer (Guest) assistance still exists.  The Bolingbrook, IL Target Store was the 4th one in the area I had contacted for assistance on 12/31/09 & 1/1/10 to return/replace a broken Christmas purchase.  C.J. was the ONLY Target employee to assist a very frustrated Target shopper! C.J. is truly and asset to the Bolingbrook, IL Target staff.


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Comments


SISTERS says: (5 years ago)
 0
We know this company target could care less about the letter that my sister mailed to their corporate office today. my sister and my family were avid supporters of target for many years...cash and credit purchases. my sister had triple A credit with target. Two years ago my sister was in a position to pay off all of her credit card balances. she did not close any of her accounts except sears. A month ago she was between paydays and decided to use her target credit card to purchase a baby gift and a carpet shampooer. She got to the checkout stand and her target card was declined. shocked, embarrassed and humiliated she was told to go to the service counter as the line of customers behind her looked on! when she questioned the clerk about why this happened she was told that her account had been closed. target had taken it upon themselves to close her account
without so much as a letter of notice, phone call or inquiry. She was told by the target clerk that if she had gone six months without using her card they would close the account. When my sister asked the clerk "what can be done about this?", the clerk replied that she could re-apply. Dumfounded my sister responded "i wouldnt hold my breath if i were you! I will never shop at Target again. I will go where they appreciate you business!" We are not satisfied knowing that my sisters letter will just be put in a trash can! we want the nation to know that enough is enough and this is our way of making our voice heard. Target consumers beware...all of us are not as important to Target as they would have us believe!!!! UNHAPPY WITH TARGET IN SAN ANGELO TEXAS!!!!!




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